Privacy Policy
Last updated:
Introduction
Flixeronkhep ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flixeronkhep.ddd.
This policy complies with the General Data Protection Regulation (GDPR) and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter
- Make a purchase
- Visit our website (automatically collected information)
Types of personal information we may collect include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- IP address and browser information
- Cookies and usage data
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your course enrollments
- To communicate with you about your inquiries
- To send you marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
- To prevent fraud and ensure security
Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for specific purposes
- Contract: When processing is necessary for the performance of a contract with you
- Legal obligation: When processing is necessary for compliance with a legal obligation
- Legitimate interests: When processing is necessary for our legitimate interests, provided they do not override your rights
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our website and conducting business
- Payment processors to complete transactions
- Legal authorities when required by law
All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:
- Contact form submissions: 2 years
- Course enrollment records: 7 years (for accounting purposes)
- Newsletter subscriptions: Until you unsubscribe
- Cookie data: As specified in our Cookie Policy
Your Rights
Under GDPR and Canadian privacy laws, you have the following rights:
- Right to access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request limitation of how we process your data
- Right to data portability: Request transfer of your data to another service
- Right to object: Object to processing of your personal data
- Right to withdraw consent: Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Our website uses HTTPS encryption to secure data transmission. We regularly review and update our security practices.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Flixeronkhep
Toronto Eaton Centre
211 Yonge St, Toronto, ON M5B 3H1, Canada
Phone: +1 416-300-4848
Email: reply@flixeronkhep.world